Developing Emotional Intelligence

Leverage the FranklinCovey All Access Pass® to lead through times of change

Your investment in the FranklinCovey All Access Pass® provides a set of resources to support your leaders and individuals during this time of unprecedented uncertainty.​

Whether your learners are finding themselves working from home or still coming to the office, we’re hearing from our clients that they are looking for content, tools, and instruction to help everyone in their organization focus and manage through change. Skills, like the following, have never been more important:

  • Developing Emotional Intelligence.

To that end, we curated some of the most helpful tools from the All Access Pass into one central place for you to use as you support your organization in the coming days, weeks, and months.​

Developing Emotional Intelligence

Emotional Intelligence (or EQ), as popularized by psychologist Daniel Goleman, is a combination of self-awareness, ability to manage emotions, motivation, empathy and social skills. 



These are skills we may need more than ever as we transition to virtual communications at work, and significantly increase our communications with multiple family members at home.  

Jhana Content

FranklinCovey InSights

Autobiographical listening is filtering what you hear through your own experiences and biases, which hampers understanding. Dr. Stephen Covey shows how Empathic Listening is the shortest route to understanding.

FranklinCovey InSights

Create opportunities where everyone wins, including you.

Recognize when and how to “turn the dial down” on certain strengths.

Carefully listen and try to understand the other person’s point of view.

Empathic listening is finding out what really matters to the other person, whether you agree or not.

Talent Champions Interview

Learn how to deal with emotions to become productive, thriving, and adaptable.

Learn how to listen as a leader, and the simple tip that can drastically improve your ability to listen empathically.

The Emotional Bank Account represents the amount of trust in a relationship.




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